Understanding Scorecards and Key Performance Indicators

Scorecards

The objective of a scorecard is to give you a fast and easy way to look at important metrics that help you understand the performance of your business. Scorecards also help a company communicate and measure strategic objectives.

Key Performance Indicators

Key performance indicators, or KPIs, are the heart of any scorecard. KPIs are important measures that focus on a specific business objective. KPIs should be easy to understand and empower users to take action. KPIs are meant to be leading indicators that give you an early warning of performance issues.

KPI Groups

KPIs are often organized into groups that associate them with a larger goal. This grouping of KPIs gives you a balanced perspective of the activities needed to achieve the business goal.