Using the Leads and Prospects Manager

The Leads & Prospects manager give you access to Leads and Prospects that are assigned to you without having to search for them. Lead & Prospect Manager features include:

  • Review lead lists
  • Assign leads to others
  • Qualify leads and promote them to prospects
  • Disqualify leads and prospects

 

To view the Leads & Prospects Manager, click “Leads & Prospects” under the Sales menu.

fiworks-leads-and-prospects-manager

  • Leads Tab - This tab shows the list of leads
  • Prospects Tab - This tab shows the list of prospects
  • Information Icon - Hover your mouse cursor over the icon to see demographic information.
  • Status Filters - Select check boxes to control which status codes are included in the view. Leads and Prospects are either Active or Disqualified.
  • Lead List Filter - Leads lists are assigned a name when they are loaded. The Lead List Filter allows you to view leads from a specific list. Selecting All shows leads from all lists.
  • Key Codes Filter - Key codes are categories of leads. This filter allows you to view leads from one or more key codes within a lead list.
  • Assigned To - Select the radio buttons to control which users are included in the view. This filter requires an additional security permission and may not be displayed on your screen.
  • Assigned Date - Select this drop down field to control the age of the items in the view

Sorting

To sort Leads or Prospects

  • Click on the column header in the table to sort by the column.
  • Click on the column header again to sort in descending order.
  • Clicking the column header again removes the sort. 

Resetting Sorting

  1. Clear Sort Selections - Clear all sorting from the table.
  2. Reset Filter and Sort Selections - Reset sorting to the application default.